Jeff became aware early in the lockdown of 2020 that he needed to pivot his business to continue making sales while his vape shop had to remain closed. He therefore engaged Paul to create an ecommerce store with home delivery options.
Paul created the site, and since then has assisted Jeff with adjusting the options available for delivery/collection as the rules around lockdown changed, and his business began to get back to ‘normal’.
In addition, Paul assisted with connecting up his Woocommerce installation with the POS system, so that stock physically on the shelves matches the stock available on the website. Pricing is also synchronised between the two, reducing Jeff’s admin.
As with many of Paul’s clients, Jeff uses Whatsapp, email and phone calls to communicate with him and knows he will always get a prompt response to any amends.